The sustainability of customer satisfaction is ensured by producing the highest quality, innovative, and problem-free products. Within the framework of our strategies, we define the applicable needs, expectations, and conditions of relevant parties and stakeholders, propose solutions, and implement them. To continuously improve our quality management system, product and service quality, we research and implement new technologies and quality techniques, spreading the total quality concept throughout the company and establishing its infrastructure.
To organize efforts aiming for zero defects in our products, enhance the value we offer to our customers, improve the quality of products and services provided by our suppliers, strengthen collaboration with our suppliers, monitor and support their developments, and contribute to the development of our employees with a human-centered approach based on mutual respect and trust. Our policy is to operate in compliance with legal requirements, conduct our activities in an environmentally friendly and occupational safety-oriented manner, and manage our processes, serving as a guide for the continuous improvement and enhancement of our system. It is reviewed annually and revised as needed to better reflect KUMSAN.
QUALITY CERTIFICATES
